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The Centre for Railway Information Systems (CRIS) designs, develops, implements and maintains most of the important information systems of Indian Railways. It is under the ownership of Government of India and administrative control of the Ministry of Railways. It is located in Chanakyapuri, New Delhi. CRIS was established in 1986.
Centralised Public Grievance Redress and Monitoring System (Hindi: केंद्रीकृत लोक शिकायत निवारण और निगरानी प्रणाली; abbreviated as CPGRAMS) is a centralised system that allows anyone to file complaints against any department of the Central or State Government of India. it is one of the flagship initiatives for ...
Established in 1840, His Majesty's Railway Inspectorate (HMRI) is the organisation responsible for overseeing safety on Britain's railways and tramways.It was previously a separate non-departmental public body, but from 1990 to April 2006 it was part of the Health and Safety Executive.
Government Railway Police (GRP), or simply Railway Police, are branches of the state police forces in India responsible for maintaining law and order, as well as preventing and detecting crimes in railway premises and trains. Its duties correspond to those of the district police in the areas under their jurisdiction.
Department of Railway Inspection was established in 1890 by the British Raj. The department is responsible for the inspection of raillines and infrastructure in Bangladesh. It is also the lead investigation agencies for major train accidents. [1] [2] [3]
The Commission of Railway Safety is a government commission of India. Subordinate to the Ministry of Civil Aviation, the commission is the rail safety authority in India, as directed by The Railways Act, 1989. The agency investigates serious rail accidents. Its head office was in the North-East Railway Compound in Lucknow.
The first Air Travel Complaints Commissioner was Bruce Hood, a former veteran National Hockey League referee. In 2020, the agency received 8000 complaints between March and September over airline policies to issue travel vouchers rather than refunds for passengers cancelling their flight bookings during the COVID-19 pandemic . [ 5 ]
The National Public Complaints and Proposals Administration is the main petitioning office of China, responsible for hearing public complaints and proposals against various levels of government agencies nationwide. [4] [5] In addition to the national level, the agency includes provincial, city and county-level offices. [1]