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2. 10 Free Online Certification Courses to Advance Your Career - AOL

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3. Customer service training - Wikipedia

   en.wikipedia.org/wiki/Customer_service_training

   Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

4. Coursera - Wikipedia

   en.wikipedia.org/wiki/Coursera

   A free course can be "upgraded" to the paid version of a course, which includes instructor's feedback and grades for the submitted assignments, and (if the student gets a passing grade) a certificate of completion. [57] [60] Other Coursera courses, projects, specializations, etc. cannot be audited—they are only available in paid versions ...

5. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

6. Life Office Management Association - Wikipedia

   en.wikipedia.org/wiki/Life_Office_Management...

   Brokers also use the LOMA educational courses to count towards the continuing professional education (CPE) requirement needed to maintain their license in good standing with regulators. [ 7 ] LOMA's board of directors is made up of insurance industry chief executive officers, presidents and vice-presidents, lawyers and other industry professionals.

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