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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

3. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

4. Use POP or IMAP to sync AOL Mail on a third-party app or ...

   help.aol.com/articles/how-do-i-use-other-email...

   Windows 10 Mail – Follow steps for "Add an account using advanced setup." iPhone Mail app – Follow steps to "Set up your email account manually." Android Mail app – Follow steps under "Choose your built in Android email app" and select either Gmail or Samsung app, depending on what you use.

5. Settings A-Z - AOL Help

   help.aol.com/settings

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Find and remove unusual activity on your AOL account

   help.aol.com/articles/find-and-remove-unusual...

   • Apps connected to your account - Apps you've given permission to access your info. • Recent account changes - Shows the last 3 password changes. Click show all to see all changes. IP addresses in Recent activity. Your IP address is your location online and each session should start with the same few sets of numbers.

7. Locate your browser version - AOL Help

   help.aol.com/articles/how-do-i-find-the-version...

   Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

8. View and manage data associated with your account - AOL Help

   help.aol.com/articles/view-and-manage-data...

   If you see something you'd like to change while viewing the summary of your data, many products have a link on the top-right of the page to take you to that product.

9. Create and manage 3rd-party app passwords - AOL Help

   help.aol.com/articles/Create-and-manage-app-password

   When creating an app password, use a browser that you've used to sign into AOL Mail for several days in a row and avoid using Incognito mode. If this isn’t successful, use webmail or the official AOL App to access your email. Customer care can’t override this process of determining App Password creation eligibility.