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Criticism of Comcast. A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which ...
I hung up the phone last summer thinking the Xfinity customer service representative had been really helpful. I needed to make a late payment and take care of the current bill. The rep took my ...
Brian L. Roberts. Comcast is described as a family business. [20] Brian L. Roberts, its chairman and CEO, is the son of founder Ralph J. Roberts (1920–2015). Roberts owns or controls about 1% of all Comcast shares but all of the Class B supervoting shares, giving him an "undilutable 33% voting power over the company". [21]
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [73] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [ 74 ]
December 19, 2023 at 9:08 AM. Comcast, the largest cable operator in the U.S., said personal data for approximately 35.9 million customers of its Xfinity services may have been illegally accessed ...
Charter made a total of three attempts to buy Time Warner Cable, offering $37.4 billion on January 13, 2014. [3] Comcast's $45.2 billion offer effectively won Comcast the bidding war, though Charter continued to challenge the acquisition by forecasting difficulties with the regulatory review process. [4]