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  2. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Restart the computer • If you haven't recently restarted your computer or you don't restart your computer very often, we recommend that you restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  3. Reset (computing) - Wikipedia

    en.wikipedia.org/wiki/Reset_(computing)

    The lack of a proper reset ability could otherwise possibly render the device useless after a power loss or malfunction. User initiated hard resets can be used to reset the device if the software hangs, crashes, or is otherwise unresponsive. However, data may become corrupted if this occurs. [6]

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Clear your browser's cache to reset your browser and wipe out all the little unwanted bits of info that have been stored, making it overall run better. Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL.

  5. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3.

  6. Factory reset - Wikipedia

    en.wikipedia.org/wiki/Factory_reset

    This is an accepted version of this page This is the latest accepted revision, reviewed on 2 December 2024. Restoring the software of an electronic device to its original state For the Tilian Pearson album, see Factory Reset (album). A factory reset, also known as hard reset or master reset, is a software restore of an electronic device to its original system state by erasing all data ...

  7. System Restore - Wikipedia

    en.wikipedia.org/wiki/System_Restore

    System Restore is a feature in Microsoft Windows that allows the user to revert their computer's state (including system files, installed applications, Windows Registry, and system settings) to that of a previous point in time, which can be used to recover from system malfunctions or other problems.

  8. Support and help for AOL Desktop Gold

    help.aol.com/articles/support-and-help-for-aol...

    Technical assistance for AOL Desktop Gold is available by calling the support phone number provided in your order confirmation email. With Desktop Gold, you’ll receive support for a variety of technical issues.

  9. Hang (computing) - Wikipedia

    en.wikipedia.org/wiki/Hang_(computing)

    In many cases programs may appear to be hung, but are making slow progress, and waiting a few minutes will allow the task to complete. Modern operating systems provide a mechanism for terminating hung processes, for instance, with the Unix kill command, or through a graphical means such as the Task Manager's "end task" button in Windows (select the particular process in the list and press "end ...