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  2. How do credit card refunds work? - AOL

    www.aol.com/finance/credit-card-refunds...

    When you request a credit card refund, the merchant or retailer sends the refund to your credit card issuer first. Your credit card issuer then applies the refund to your statement or balance as a ...

  3. How to get a refund for a fraudulent credit card transaction

    www.aol.com/finance/refund-fraudulent-credit...

    If you investigate and find that the transaction indeed stems from fraud, as the credit card holder, you still enjoy certain protections — including the option of requesting a refund of the ...

  4. Product return - Wikipedia

    en.wikipedia.org/wiki/Product_return

    One common practice is the use of the system in order to "borrow" the merchandise at no charge. The customer who engages in this practice purchases the item for temporary use, then returns it when finished. Examples include an article of clothing worn for a single occasion, or a book that is returned after it has been read.

  5. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  6. YouTube - Wikipedia

    en.wikipedia.org/wiki/YouTube

    YouTube is an American social media and online video sharing platform owned by Google. YouTube was founded on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim, three former employees of PayPal. Headquartered in San Bruno, California, it is the second-most-visited website in the world, after Google Search.

  7. Change request - Wikipedia

    en.wikipedia.org/wiki/Change_request

    A change request is declarative, i.e. it states what needs to be accomplished, but leaves out how the change should be carried out. Important elements of a change request are an ID, the customer (ID), the deadline (if applicable), an indication whether the change is required or optional, the change type (often chosen from a domain-specific ontology) and a change abstract, which is a piece of ...