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  2. Loyalty business model - Wikipedia

    en.wikipedia.org/wiki/Loyalty_business_model

    This in turn can create customer loyalty, improved sales levels, and higher profit margins. Some of these profits can be reinvested in employee development thereby initiating another iteration of a virtuous cycle. Fred Reichheld (1996) expanded the loyalty business model beyond customers and employees. He looked at the benefits of obtaining the ...

  3. Loyalty marketing - Wikipedia

    en.wikipedia.org/wiki/Loyalty_marketing

    Loyalty marketing is a marketing strategy in which a company focuses on growing and retaining existing customers through incentives. Branding, product marketing, and loyalty marketing all form part of the customer proposition – the subjective assessment by the customer of whether to purchase a brand or not based on the integrated combination of the value they receive from each of these ...

  4. Loyalty program - Wikipedia

    en.wikipedia.org/wiki/Loyalty_program

    A loyalty program typically involves the operator of a particular program setting up an account for a customer of a business associated with the scheme, and then issue to the customer a loyalty card (variously called rewards card, points card, advantage card, club card, or some other name) which may be a plastic or paper card, visually similar to a credit card, that identifies the cardholder ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    For small businesses, a CRM system may consist of a contact management system that integrates emails, documents, jobs, faxes, and scheduling for individual accounts. CRM systems available for specific markets (legal, finance) frequently focus on event management and relationship tracking as opposed to financial return on investment (ROI).

  6. Brand loyalty - Wikipedia

    en.wikipedia.org/wiki/Brand_loyalty

    "A loyalty program is an integrated system of marketing actions that aims to make member customers more loyal to a brand." [12] The main goal of a loyalty program is to create or enhance customer loyalty towards a brand whilst being [who?] sustained even after a loyalty program is discontinued. [12]

  7. Visa (V) Q1 2025 Earnings Call Transcript - AOL

    www.aol.com/finance/visa-v-q1-2025-earnings...

    In our CEMEA region, we signed with real estate developer, investor, and manager, Aldar for a co-brand card for its Darna Rewards by Aldar loyalty program in the U.A.E. with issuing bank Emirates NBD.

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