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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
Louisville-based healthcare insurance company, Humana, will have "limited" layoffs Humana spokesperson Mark Taylor confirmed to the Courier Journal. "The impacted positions represented a small ...
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