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SiriusXM will revise the process of canceling subscriptions in New York to make it faster and easier, after a judge found it broke the law by failing to provide “simple mechanisms” for quitting.
James sued Sirius last December, saying the New York-based company's own data showed subscribers spent an average 11-1/2 minutes to cancel by phone and 30 minutes to cancel online.
The process of canceling a SiriusXM subscription isn’t just annoying — it’s illegal, according to a lawsuit filed by New York’s attorney general. New York Attorney General Letitia James ...
If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...
Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL services in order to stop billing.
3. Click Manage next to your subscription. 4. Click Cancel. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.
Don’t have an AOL subscription yet? Sign up today and come back to manage all of your subscriptions in a single location. Check out all of the available AOL products and services below.
SiriusXM can cancel a subscription with a “simple click of a button,” noting that conversation times of 11.5 minutes on phone or up to a half hour online isn’t necessary, according to the ...