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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.
Something much more highly automated was needed if American Airlines was going to enter the jet age, booking many times more seats. [3]: p.100 During the testing phase of the Reservisor a high-ranking IBM salesman, Blair Smith, was flying on an American Airlines flight from Los Angeles back to IBM in New York City in 1953. [4]
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Today, DCS mostly (98%) manage e-tickets using interfaces from a number of devices, including check-in kiosks, online check-in, mobile boarding cards, and baggage handling. DCS are able to identify, capture and update reservations from an airline's computer reservation system for passengers stored in a so-called passenger name record (PNR).
American Airlines [8] is a major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex.It is the largest airline in the world when measured by scheduled passengers carried, revenue passenger mile, and daily flights.
The 1952 Magnetronic Reservisor on display at the American Airlines C.R. Smith Museum. Starting in 1946, American Airlines developed a number of automated airline booking systems known as Reservisor. Although somewhat successful, American's unhappiness with the Reservisor systems led them to develop the computerized Sabre system used to this day.
Many airlines have their CRS hosted by one of the GDSs, which allows sharing of the PNR. The record locators of the copied PNRs are communicated back to the CRS that owns the Master PNR, so all records remain tied together. This allows exchanging updates of the PNR when the status of trip changes in any of the CRSs.
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