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2. Optus - Wikipedia

   en.wikipedia.org/wiki/Optus

   Since 2005, Optus has outsourced some customer service functions to Concentrix and 247.ai, ... Optus also uses 24/7 Inc. for telephone & chat based offshore support.

3. Australia to investigate Optus outage as customers seek ...

   www.aol.com/news/australia-investigate-optus...

   Optus apologised again on Thursday and blamed the outage on a "network event" that triggered a "cascading failure". ... 24/7 Help. For premium support please call: ... More than 10 million ...

4. 2023 Optus outage - Wikipedia

   en.wikipedia.org/wiki/2023_Optus_outage

   The 2023 Optus outage was an unplanned outage of all Optus internet, cellular and fixed-line services in Australia first detected on 8 November 2023 at 04:05 AEDT. [2] The outage caused disruption across government and corporate sectors including hospitals, banks, train services, EFTPOS payment systems, and calls to emergency services .

5. Intercept message - Wikipedia

   en.wikipedia.org/wiki/Intercept_message

   Optus has an intercept message which is heard by Optus customers when the network is congested or when a technical fault prevents customers from making phone calls: "Unfortunately due to temporary service difficulties, we are unable to connect your call at this time. Please try again later".

6. Optus outage cuts mobile and internet access for millions of ...

   www.aol.com/optus-outage-cuts-mobile-internet...

   Science & Tech. Shopping. Sports

7. Optus outage causes chaos in Australia before services restored

   www.aol.com/news/australias-optus-hit-national...

   The outage was first reported about 4 a.m. local time (1700 GMT on Tuesday) and it was not until almost 5.30 p.m. that Optus said services had been restored. Some 10 million Australians, 40% of ...