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  2. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

  3. Workflow management system - Wikipedia

    en.wikipedia.org/wiki/Workflow_management_system

    There are several international standards-setting bodies in the field of workflow management: Workflow Management Coalition [1] World Wide Web Consortium [2] Organization for the Advancement of Structured Information Standards [3] WS-BPEL 2.0 (integration-centric) and WS-BPEL4People (human task-centric), published by the OASIS Standards Body.

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...

  5. Service-oriented architecture - Wikipedia

    en.wikipedia.org/wiki/Service-oriented_architecture

    Services are independent and control the functionality they encapsulate, from a Design-time and a run-time perspective. Service statelessness Services are stateless, that is either return the requested value or give an exception hence minimizing resource use. Service granularity A principle to ensure services have an adequate size and scope.

  6. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    An "ERP system selection methodology" is a formal process for selecting an enterprise resource planning (ERP) system. Existing methodologies include: Kuiper's funnel method, Dobrin's three-dimensional (3D) web-based decision support tool, and the Clarkston Potomac methodology. [14]

  7. Time book - Wikipedia

    en.wikipedia.org/wiki/Time_book

    A time book is a mostly outdated accounting record, that registered the hours worked by employees in a certain organization in a certain period. [1] These records usually contain names of employees, type of work, hours worked, and sometimes wages paid. In the 19th and early 20th century time books were separate held records.

  8. Synchronized Multimedia Integration Language - Wikipedia

    en.wikipedia.org/wiki/Synchronized_Multimedia...

    LimSee2 is an open source SMIL authoring tool, with support for SMIL 1.0 and SMIL 2.0. MAGpie, a captioning tool by WGBH; MovieBoard, for e-learning (Japanese only) MMS Simulators list; Perly SMIL, a SMIL 1.0 Perl module; ppt2smil tool is a PowerPoint macro that convert a PowerPoint presentation to a streaming SMIL presentation with audio and ...

  9. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.