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CTQ trees are often used as part of Six Sigma methodology to help prioritize such requirements. CTQs represent the product or service characteristics as defined by the customer/user. Customers may be surveyed to elicit quality, service and performance data. They may include upper and lower specification limits or any other factors.
Critical to quality is an attribute of a part, assembly, sub-assembly, ... Design for Six Sigma; Total quality management; Total productive maintenance; References
Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.
Safety or critical parameter for existing process 1.50 1.45 Safety or critical parameter for new process 1.67 1.60 Six Sigma quality process 2.00 2.00
Six Sigma — 6σ, Six Sigma combines established methods such as statistical process control, design of experiments and failure mode and effects analysis (FMEA) in an overall framework. PDCA — plan, do, check, act cycle for quality control purposes. (Six Sigma's DMAIC method (define, measure, analyse, improve, control) may be viewed as a ...
Measurement is the most important part of most Six Sigma or DFSS tools, but whereas in Six Sigma measurements are made from an existing process, DFSS focuses on gaining a deep insight into customer needs and using these to inform every design decision and trade-off. There are different options for the implementation of DFSS.