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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window • Open a new email by clicking the Write button on the toolbar.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout.

  5. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually. If you keep finding unexpected emails in Spam, even after marking them as "Not Spam," check out the info on third-party email apps.

  6. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  7. Enable or disable your browser's Password Manager and search ...

    help.aol.com/articles/how-do-i-enable-disable...

    Search your saved passwords 1. Log in to AOL Desktop Gold. 2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5. Use the Search passwords field to search by username or website. 6. Click Show next to the password to display the password.

  8. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  9. AOL Mail Help - AOL Help

    help.aol.com/products/new-aol-mail

    That's why AOL Mail Help is here with articles, FAQs, tutorials, our AOL virtual chat assistant and live agent support options to get your questions answered. You've Got Mail!® Millions of people around the world use AOL Mail, and there are times you'll have questions about using it or want to learn more about its features.