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Feedback on the web app prompted me to do an experiment. What would happen if I were to create a WhatsApp chatbot to solve the specific use case, instead of a web app? Chatbots have so much potential!
A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
Yalo provides businesses with intelligent agents that assist in better understanding customers, recommending products, completing sales, offering customer service, and supporting sales teams through automation. These solutions are available across various digital channels such as WhatsApp, mobile apps, and other platforms.
A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
WhatsApp (officially WhatsApp Messenger) is an American instant messaging (IM) and voice-over-IP (VoIP) service owned by technology conglomerate Meta. [14] It allows users to send text, voice messages and video messages, [15] make voice and video calls, and share images, documents, user locations, and other content.
In 2015, the multi-channel serverless bot platform went live. In 2016, Gupshup launched a partnership with FBM, and launched APIs for Slack, Telegram, and introduced their bot platform and bot builder tools. [7] In 2017, the company was one of the earliest global partners of WhatsApp. Gupshup also created the Interbot framework and built ...