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The City of Florence accepts online payments for water usage (please have your account number ready), invoices, permits, licensing, cemetery, and more. If you do not see an option for what you are paying, please call City Hall to confirm we are able to accept your payment.
You may register and log into your Florence Utilities account where you can manage your account, view your bill, and have access to all of the new bill pay options. Plus, you can now sign up for text notifications, autopay, paperless, schedule payments, and save payment information.
To make a one-time payment without registering, please visit our. Pay Now Link: Guest. Pay by Phone: 888-449-0666. We accept: Mastercard, Visa, Discover, American Express, Apple and Google Pay, PayPal, PayPal Credit, Venmo, and e-Check.
City of Florence Utility Services Customers Have Several Convenient Ways to Pay: Use the "Pay Online" Quick Link on City Homepage. Access https://ubill.cityofflorence.com/ Bank Draft by completing online application. Telephone at 843-665-3155, Option 1. Bank Transfer through your Bank's Bill Pay.
Florence Utilities encompasses Electricity, Gas, Water, and Sewer utilities for all of Lauderdale County with a few exceptions for water and gas. We also bill Sanitation for city and county garbage. Utilities Customer Service is comprised of Customer Service, Collections, Billing, and Meter Readers.
Schedule for Water Billing for the City of Florence. First working day of the month, water bills are mailed out. Payment is due by the last working day of the month. Around the 15th-16th of each month, shutoff notices are mailed out.
Pay your utility bills online, by phone, or in person with various payment options available from Florence Utilities. Learn more here.