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Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
The National Consumer Disputes Redressal Commission (NCDRC) is a quasi-judicial government commission established in India in 1988 under the Consumer Protection Act of 1986. [3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India. [ 3 ]
Under the public grievance mechanism any citizen of India can raise their problems, grievance or pleas to the central govt and state government Ministries and Departments. Grievances can be submitted to all important portfolio ministers and departments. The system has been designed in-house by the National Informatics Centre team. It has a ...
As of July 2022, more than 20 organisations have committed investment ₹ 255 crore (US$29 million) into the project such as UCO Bank, HDFC Bank. Bank of Baroda etc. [20] [21] HDFC Bank acquired 7.84% stake of ONDC. [22] In April, ONDC had received ₹157.5 crore for first stage of the project from 17 banks and financial institutions. [23]
The Insurance Regulatory and Development Authority of India (IRDAI) is an autonomous [1] and statutory body under the jurisdiction of Ministry of Finance, Government of India.
To file a complaint, a consumer obtains a copy of the Consumer Protection Act. The format for filing a complaint is simple, with guidelines provided for reference. It is advisable to describe the facts and support the claim with comprehensive documentation. The consumer must attach photocopied documents (evidence and references) in the ...
The company provided housing finance to individuals and corporations for purchase/construction of residential houses. [13] [17] The type of loans offered by company included loans for purchase and construction of a residential units, purchase of land, home improvement loans, home extension loans, non-residential premise loans for professionals and loan against property and repayment options ...