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To process this kind of request, AOL requires specific documentation: A copy of the death certificate of the AOL account holder, issued in the United States. If a death certificate is not available, please contact AOL Customer Service at 800-827-6364. You can request the suspension or cancellation of billing and premium services through this form.
You can find instant answers on our AOL Mail help page. Should you need additional assistance we have experts available around the clock at 800-730-2563.
What to Do If a Loved One Dies. The death of a loved one can be overwhelming. But even while processing the grief in the days and weeks afterward, those left behind are expected to finalize the ...
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Here’s a run-down of how you can cancel or change many different social media accounts after a loved one dies.
Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.
By Anne Flaherty WASHINGTON (AP) -- When you die, should your loved ones have access to your Facebook, Gmail and other online accounts? A group of influential lawyers says yes, unless you specify ...
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account.