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Workplace aggression is a specific type of aggression which occurs in the workplace. [ 1 ] [ 2 ] Workplace aggression is any type of hostile behavior that occurs in the workplace. [ 3 ] [ 1 ] [ 4 ] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates.
For example, mobbing is a commonly used term in France and Germany, where it refers to a "mob" of bullies, rather than a single bully; [23] this phenomenon is not often seen in other countries. [citation needed] In the United States, aggression and emotional abuse are frequently used terms, whereas harassment is the term preferred in Finland ...
Naturally, emotional harassment in the workplace gets less attention than physical harassment in the workplace, which perpetuates the issue of emotional harassment in the workplace. [19] According to Keashly, emotional harassment can be defined as "the hostile verbal and nonverbal behaviors that are not explicitly tied to sexual or racial ...
Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "
The Occupational Safety and Health Administration ("OSHA") a department of the United States Department of Labor defines workplace violence as "any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and ...
The workplace in general can be a stressful environment, so a negative way of coping with stress or an inability to do so can be particularly damning. Workplace bullies may have high social intelligence and low emotional intelligence. [12] In this context, bullies tend to rank high on the social ladder and are adept at influencing others.
There tends to be a higher level of stress with people who work with or interact with a narcissist. While there are a variety of reasons for this to be the case, an important one is the relationship between narcissism and aggression. Aggression is believed to moderate the relationship between narcissism and counterproductive work behaviors. [10]
An anger management course. Anger management is a psycho-therapeutic program for anger prevention and control. It has been described as deploying anger successfully. [1] Anger is frequently a result of frustration, or of feeling blocked or thwarted from something the subject feels is important.