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Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated.
Users could double-click a voicemail from their email inbox and hear the message through their PC or a phone next to their desk. Voice messages could be sent using email or telephone addressing schemes, and the data networking infrastructure was used to send messages between locations rather than the public switched telephone network.
The 9608 phone is an eight-line phone with directory and speed dial functions, with a monochrome display and four programmable keys. The device also supports Bluetooth headsets. The 9611G phone has a 3.5-inch color display and supports eight lines. The device has a built in gigabit Ethernet switch to allow a PC to connect to the network through ...
A softphone is a software program for making telephone calls over the Internet using a general purpose computer rather than dedicated hardware. The softphone can be installed on a piece of equipment such as a desktop, mobile device, or other computer and allows the user to place and receive calls without requiring an actual telephone set. [1]
The FreePBX Distro supports a large number of phone models via open-source modules. [ 6 ] [ 7 ] Supported VoIP phone manufacturers include Aastra Technologies , Algo, AND, Audiocodes, Cisco Systems , Cyberdata, Digium , Grandstream, Mitel , Nortel / Avaya , Panasonic , Polycom , Sangoma , Snom , Xorcom and Yealink [ zh ] .
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...
Phone calls between subscribers of the same provider are usually free when flat-fee service is not available. [12] A VoIP phone is necessary to connect to a VoIP service provider. This can be implemented in several ways: Dedicated VoIP phones connect directly to the IP network using technologies such as wired Ethernet or Wi-Fi. These are ...
As business telephone systems have adopted VoIP technology, support for wideband audio has grown rapidly. Telephone sets from Avaya, Cisco, NEC Unified Solutions, Grandstream, Gigaset, Panasonic (which brands wideband audio "HD Sonic"), Polycom (which brands wideband audio "HD Voice"), Snom, AudioCodes (which brands wideband audio "HDVoIP") and others now incorporate G.722, as well as varying ...