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  2. Hand tool - Wikipedia

    en.wikipedia.org/wiki/Hand_tool

    A hand tool is any tool that is powered by hand rather than a motor. [1] Categories of hand tools include wrenches, pliers, cutters, files, striking tools, struck or hammered tools, screwdrivers, vises, clamps, snips, hacksaws, drills, and knives. Outdoor tools such as garden forks, pruning shears, and rakes are

  3. Serviceability (computer) - Wikipedia

    en.wikipedia.org/wiki/Serviceability_(computer)

    Service tools can provide broad ranges of capabilities. Regarding diagnosis, a proposed taxonomy of service tools is as follows: Level 1: Service tool that indicates if a product is functional or not functional. Describing computer servers, the states are often referred to as ‘up’ or ‘down’. This is a binary value.

  4. Computer maintenance - Wikipedia

    en.wikipedia.org/wiki/Computer_maintenance

    Computer maintenance is the practice of keeping computers in a good state of repair. A computer containing accumulated dust and debris may not run properly. A computer containing accumulated dust and debris may not run properly.

  5. Reliability, availability and serviceability - Wikipedia

    en.wikipedia.org/wiki/Reliability,_availability...

    Reliability, availability and serviceability (RAS), also known as reliability, availability, and maintainability (RAM), is a computer hardware engineering term involving reliability engineering, high availability, and serviceability design. The phrase was originally used by IBM as a term to describe the robustness of their mainframe computers.

  6. Glossary of computer hardware terms - Wikipedia

    en.wikipedia.org/wiki/Glossary_of_computer...

    See also References External links A Accelerated Graphics Port (AGP) A dedicated video bus standard introduced by INTEL enabling 3D graphics capabilities; commonly present on an AGP slot on the motherboard. (Presently a historical expansion card standard, designed for attaching a video card to a computer's motherboard (and considered high-speed at launch, one of the last off-chip parallel ...

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

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    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Computer technicians work in a variety of settings, encompassing both the public and private sectors.Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field.