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Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
The FTC specifically identified that informing consumers that warranties are voided if they break a warranty sticker or seal on the unit's packaging, use third-party replacement parts, or use third-party repair services is a deceptive practice, as these terms are only valid if the manufacturer provides free warranty service or replacement parts ...
It's pretty tough for individuals and even third-party shops to repair Apple products, and often hard to predict whether Apple itself will repair, decline to fix or replace a busted iPhone.
Find discounts on Apple products, and longer warranties when you purchase through Costco. Shoppers turn to Costco for savings on everything from food to back-to-school clothes. Did you know you can...
Call us toll-free at 1-877-225-2111 to file a claim. We're available 24/7, 365 days a year. A trained representative will help troubleshoot the problem to make sure it's a hardware malfunction. The representative will then immediately arrange for the repair or replacement of your product.
Every Apple Display, Apple TV, Apple Watch, iPad, iPod, iPhone, HomePod, Mac, and AirPods comes with complimentary telephone technical support and a limited warranty from Apple. AppleCare extends the service coverage by two or three years (depending on the device) from the purchase date, and provides one-stop service and support from Apple ...
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