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411 is a telephone number for local directory assistance in Canada and the United States. Until the early 1980s, 411 – and the related 113 number – were free to call in most jurisdictions. In the United States, the service is commonly known as "information", [1] although its official name is "directory assistance". [2]
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
My carrier, Verizon, charges almost $1.50 for each call. But thanks to Google and Microsoft, there is no need to pay these usurious charges; the big two provide a better 411 for free-free-free
411 LDA: Local Directory Assistance. 411 is dialed, and the operator is requested to search for a listing in a group of area codes local to the caller . Example: the caller lives in area code 630 (Oak Brook, Illinois) and requests a listing for a business in area code 312 (Chicago, Illinois). In this case, AT&T Illinois bills the call.
An unpublished number is also excluded from directory assistance services, such as 411. Landline telephone companies often charge a monthly fee for this service. As cellular phones become more popular, there have been plans to release cell phone numbers into public 411 and reverse number directories via a separate Wireless telephone directory ...
Users who called the toll-free telephone numbers 800-466-4411 or 877-466-4411 (800-GOOG-411 and 877-GOOG-411) or the local number 425-296-4774 [5] were asked for the city and state of the sought business. Users were also able to search for by business name or category, which generated a list of up to eight search results. Search was also ...
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