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  2. It's Tax Day. And your refund may be big this year - AOL

    www.aol.com/news/irs-quicker-answer-phone-tax...

    For most people, April 15 is the last day to submit tax returns or to file an extension. The IRS says call wait times have been cut down to three minutes this tax season, compared with the average ...

  3. IRS says beats US tax filing season service goals, needs ...

    www.aol.com/news/irs-says-beats-us-tax-090423078...

    BY THE NUMBERS: The IRS said it has cut its average call wait time on its main taxpayer helpline to three minutes, down from four minutes last year and 28 minutes in 2022, before it received the ...

  4. ‘Don’t wait on hold’ for IRS this tax season, agency says ...

    www.aol.com/don-t-wait-hold-irs-223037996.html

    Are you ready to file your 2023 tax return? Are you ready to file your 2023 tax return? Skip to main content. 24/7 Help. For premium support please call: 800-290-4726 more ways to reach us ...

  5. Hello IRS? How billions of dollars changed calling the tax ...

    www.aol.com/finance/hello-irs-billions-dollars...

    She lauded an 87% response rate to taxpayer queries during the 2023 filing season, a more than fivefold increase from 2022. ... the change in the IRS call waiting time, which was "cut to 3 minutes ...

  6. IRS criticized for taking more than 22 months to help ID ...

    www.aol.com/irs-criticized-taking-more-22...

    The IRS received nearly 40 million calls during the 2024 tax season, according to the midyear report, and only 12.4 million calls were answered by an IRS employee. The wait time on hold averaged 8 ...

  7. Customer Account Data Engine - Wikipedia

    en.wikipedia.org/wiki/Customer_Account_Data_Engine

    Customer Account Data Engine (CADE) is the name of two Internal Revenue Service (IRS) tax processing systems, used for filing United States income tax returns. Work on the original CADE, designed to replace the Individual Master File (IMF) system, was begun in 2000 and stopped in 2009. The original CADE is in active use; for instance, in 2009 ...

  8. With Tax Season Underway, IRS Warns to Watch out for Phone ...

    www.aol.com/tax-season-underway-irs-warns...

    For premium support please call: 800-290-4726 more ways to reach us

  9. 2023 Tax Tip: Get IRS Help Without Having To Wait on the Phone

    www.aol.com/finance/2023-tax-tip-irs-help...

    The only thing that may be more painstaking than trying to put together your tax return is trying to reach a representative at the IRS regarding any questions you may have. The Future of Finances ...