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Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
Microsoft 365 is a family of productivity software, collaboration and cloud-based services, encompassing online services, products formerly marketed under Microsoft Office, and enterprise products and services.
Microsoft Power Platform is a collection of low-code development tools that allows users to build custom business applications, automate workflows, and analyze data. [1] [2] It also offers integration with GitHub, Microsoft Azure, Microsoft Dynamics 365, and Microsoft Teams, amongst other Microsoft and third-party applications.
Microsoft account logo. A Microsoft account or MSA [1] (previously known as Microsoft Passport, [2].NET Passport, and Windows Live ID) is a single sign-on personal user account for Microsoft customers to log in to consumer [3] [4] Microsoft services (like Outlook.com), devices running on one of Microsoft's current operating systems (e.g. Microsoft Windows computers and tablets, Xbox consoles ...
It was discontinued though many of its core functions were moved to an add-in for the Microsoft Dynamics CRM product named the Unified Service Desk. The Customer Care Framework provided a core set of functions for customer support avenues including voice call via call center agents and Internet portals.
On July 12, 2002, Microsoft purchased Navision for $1.33 billion (~$2.15 billion in 2023). The company, which developed the technology for the Microsoft Dynamics NAV enterprise resource planning software, was integrated into Microsoft as a new division named Microsoft Business Solutions, [10] later renamed to Microsoft Dynamics. [11]
The term login comes from the verb (to) log in and by analogy with the verb to clock in. Computer systems keep a log of users' access to the system. The term "log" comes from the chip log which was historically used to record distance traveled at sea and was recorded in a ship's log or logbook.
On November 1, 2016, Microsoft Flow (now Microsoft Power Automate) became generally available. [7] Similar to services like IFTTT and Zapier, users could connect between cloud apps and services with automated workflows known as flows.