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  2. Firmness, commodity, and delight - Wikipedia

    en.wikipedia.org/wiki/Firmness,_commodity,_and...

    The order of words chosen by Vitruvius, with structural integrity coming before the utility, can be explained in two ways. Either the emphasis on firmness was driven by an understanding of architecture as an "art of building", or by the fact that buildings frequently outlive their initial purpose, so "functions, customs, ... and fashions ... are only transitory" (Auguste Perret), and ...

  3. Business Class vs. Economy: Tips to Make the Best Decision - AOL

    www.aol.com/business-class-vs-economy-tips...

    The truth is, economy and business passengers arrive at their destination at the same time. It's all a matter of how comfortable you want the flight to be and how you'd like to feel when you land.

  4. Economy class - Wikipedia

    en.wikipedia.org/wiki/Economy_class

    Economy plus is an enhanced service offered by some airlines. These seats are offered to those with existing economy tickets if they pay a seat selection fee, and may be assignable for free for an airline's loyalty program members. Unlike premium economy, economy plus is still considered economy cabin, having the same fare basis code. Economy ...

  5. Premium economy class - Wikipedia

    en.wikipedia.org/wiki/Premium_economy_class

    Delta Air Lines Airbus A350 Premium economy class seats. Premium economy class, also known by brand names which vary by company, is a travel class offered on many airlines.It is usually positioned between standard economy class and business class in terms of price, comfort, and available amenities.

  6. Value (economics) - Wikipedia

    en.wikipedia.org/wiki/Value_(economics)

    Economic value is not the same as market price, nor is economic value the same thing as market value. If a consumer is willing to buy a good, it implies that the customer places a higher value on the good than the market price. The difference between the value to the consumer and the market price is called "consumer surplus". [3]

  7. Customer delight - Wikipedia

    en.wikipedia.org/wiki/Customer_delight

    Customer delight means surprising a customer by exceeding their expectations and thus creating a positive emotional reaction. This emotional reaction leads to word of mouth . Customer delight directly affects the sales and profitability of a company, as it helps to distinguish the company and its products and services from the competition .

  8. Basic economy class - Wikipedia

    en.wikipedia.org/wiki/Basic_economy_class

    The economy class cabin of an American Airlines Boeing 737 MAX. Basic economy class is a travel class offered by a number of airlines.The class has superseded economy class as the cheapest airfare option for passengers and generally comes with more restrictions when compared to standard economy fares. [1]

  9. Economy - Wikipedia

    en.wikipedia.org/wiki/Economy

    An economy [a] is an area of the production, distribution and trade, as well as consumption of goods and services.In general, it is defined as a social domain that emphasize the practices, discourses, and material expressions associated with the production, use, and management of resources. [3]