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  2. Cooling-off period (consumer rights) - Wikipedia

    en.wikipedia.org/wiki/Cooling-off_period...

    In consumer rights legislation and practice, a cooling-off period is a period of time following a purchase when the purchaser may choose to cancel a purchase, and return goods which have been supplied, for any reason, and obtain a full refund. [1]

  3. Online dispute resolution - Wikipedia

    en.wikipedia.org/wiki/Online_dispute_resolution

    Similarly, online payment providers, like PayPal.com, retain temporarily the money paid by a buyer when the latter makes a complaint within 45 days after the payment was made. PayPal.com holds the money until the dispute is settled, but only in those cases where the merchandise did not arrive, or the description of the product was significantly ...

  4. PayPal - Wikipedia

    en.wikipedia.org/wiki/PayPal

    In general, the Seller Protection Policy is intended to protect the seller from certain kinds of chargebacks or complaints if the seller meets certain conditions, including proof of delivery to the buyer. PayPal states the Seller Protection Policy is "designed to protect sellers against claims by buyers of unauthorized payments and against ...

  5. eBay - Wikipedia

    en.wikipedia.org/wiki/EBay

    eBay office in Toronto, Canada. eBay Inc. (/ ˈ iː b eɪ / EE-bay, often stylized as ebay or Ebay) is an American multinational e-commerce company based in San Jose, California, that allows users to buy or view items via retail sales through online marketplaces and websites in 190 markets worldwide.

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  8. Consumer protection - Wikipedia

    en.wikipedia.org/wiki/Consumer_protection

    Consumer interests can also serve consumers, consistent with economic efficiency, but this topic is treated in competition law. Consumer protection can also be asserted via non-government organizations and individuals as consumer activism. Efforts made for the protection of consumer's rights and interests are: The right to satisfaction of basic ...

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