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Asterisk is a software implementation of a private branch exchange (PBX). In conjunction with suitable telephony hardware interfaces and network applications, Asterisk is used to establish and control telephone calls between telecommunication endpoints such as customary telephone sets, destinations on the public switched telephone network (PSTN) and devices or services on voice over Internet ...
FreePBX is a web-based open-source graphical user interface (GUI) that manages Asterisk, a voice over IP (VoIP) and telephony server. [2]FreePBX is licensed under the GNU General Public License version 3, [3] with commercial modules available under their own licenses.
The FreePBX Distro was released in 2011 as an turnkey solution for building a PBX using Asterisk, CentOS and FreePBX. [9] [10] [11] FreePBX has over 1 million active production PBXs and over 20,000 new systems added each month. [12] The core telephony engine is Asterisk (PBX), as configured by the Open Source FreePBX GUI. [13]
A vertical service code (VSC) is a sequence of digits and the signals star (*) and pound/hash (#) dialed on a telephone keypad or rotary dial to access certain telephone service features. [1]
Asterisk Gateway Interface (AGI) is a software interface and communications protocol for application level control of selected features of the Asterisk PBX. AGI allows an external, user-written program, launched from the Asterisk dial plan via pipes to control telephony operations on its associated control and voice channels.
Elastix 2.5 was the first distribution that included a call center module with a predictive dialer, released entirely as free software. This module can be installed from the same web-based Elastix interface through a module loader. The call center module can handle incoming and outgoing campaigns.
Inter-Asterisk eXchange (IAX) is a communications protocol native to the Asterisk private branch exchange (PBX) software, and is supported by a few other softswitches, PBX systems, and softphones. It is used for transporting voice over IP telephony sessions between servers and to terminal devices.
For data communication, the overall length of time required to establish a circuit-switched call between terminals; i.e., the time from the initiation of a call request to the beginning of the call message. Note: Call set-up time is the summation of: (a) call request time—the time from initiation of a calling signal to the delivery to the ...