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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.
A service-level agreement (SLA) is an agreement between a service provider and a customer.Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. [1]
Kesatuan Perkhidmatan Perguruan Kebangsaan Semenanjung Malaysia; Kesatuan Perkhidmatan Perubatan Sabah, or Sabah Medical Services Union (SMSU) Kesatuan Pekerja-pekerja Kerajaan Kedah; Kesatuan Bidan-bidan dan Jururawat Desa Kerajaan Semenanjung Malaysia; Kesatuan Penyelenggara Setor Kerajaan; Kesatuan Pegawai Pengangkutan Jalan Semenanjung Malaysia
Quality of service (QoS) is the description or measurement of the overall performance of a service, such as a telephony or computer network, or a cloud computing service, particularly the performance seen by the users of the network.
The Department of Electrical Services (DES; Malay: Jabatan Perkhidmatan Elektrik) is an electric utility company in Brunei responsible for the generation, transmission and distribution of electricity to end users. [1]
In 1963, after the independence of Sarawak within the formation of Malaysia, the badge was renamed as the 'Long Service Medal' or 'Pingat Perkhidmatan Lama'. Again, on 24 May 1996, the medal's name was changed again to the 'Pingat Perkhidmatan Setia', in accordance of Surat Pekeliling (Bil.Perj.19/96), dated 24 May 1996.
The Public Services Commission of Malaysia (Malay: Suruhanjaya Perkhidmatan Awam Malaysia; Jawi: سوروهنجاي ڤرخدمتن عوام ), abbreviated SPA or PSC, is established by Article 139 of the Constitution of Malaysia. It is responsible for the general administration of the Public Services of Malaysia's Federal Government.