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DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. Many investigations are initiated as a result of complaints from consumers. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses.
The Bureau of Automotive Repair (BAR) is part of the California Department of Consumer Affairs (DCA), whose mission is to promote and protect the interests of California consumers. BAR provides a wide range of consumer protection services, including: Registers and regulates approximately 36,000 California automotive repair dealers.
Offering a live-person call center, the team logs thousands of calls a year and works with licensees to help consumers settle disputes and resolve issues. It offers translation services in dozens of languages and flags complaints that require investigation to the department's enforcement division. Communications and Outreach
The Better Business Bureau just released some good news: In 2011, consumers consulted the BBB far more often than they did the year before, and they lodged fewer complaints. Surely that's a sign ...
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
The California Department of Justice ends Los Angeles County Sheriff's Department's corruption probe into Sheila Kuehl, citing 'lack of evidence.' Ex-L.A. sheriff's corruption squad targeted Kuehl ...
Internal affairs investigators are generally bound by stringent rules when conducting their investigations. For example, in California, the Peace Officers Bill of Rights (POBR) is a mandated set of rules found in the California Government Code which applies to most peace officers (law enforcement officers) within California. [1]
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.