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Collaborative software is a broad concept that overlaps considerably with computer-supported cooperative work (CSCW). According to Carstensen and Schmidt (1999), [2] groupware is part of CSCW. The authors claim that CSCW, and thereby groupware, addresses "how collaborative activities and their coordination can be supported by means of computer ...
Collaboration allows for better communication within organizations and along supply chains. It is a way of coordinating different ideas from numerous people to generate a wide variety of knowledge. Collaboration with a few selected firms has been shown to positively impact firm performance and innovation outcomes. [43]
A collaboration tool helps people to collaborate. The purpose of a collaboration tool is to support a group of two or more individuals to accomplish a common goal or objective. [1] Collaboration tools can be either of a non-technological nature such as paper, flipcharts, post-it notes or whiteboards. [2]
Collaborative groups often work together in the same environment but may also utilize information technology—collaborative software in particular—to overcome geographic limitations. As a group works to meet its goals, the following components should be included to sustain effective collaboration:
InLoox, web-based project management and collaboration software with Outlook integration; LiquidPlanner, web-based project management and collaboration software; Mindquarry, has document synchronizing, wiki, task management; PBworks is a commercial real-time collaborative editing (RTCE) system; phpGroupWare, has a project collaboration module
Collaborative workflow is the convergence of social software with service management (workflow) software. As the definition implies, collaborative workflow is derived from both workflow software and social software such as chat, instant messaging, and document collaboration.
With new collaborative tools that have been tried and tested, these previous barriers to communication have been shattered and replaced with new tools that help progress collaboration. Tools that have been integral in shaping computer supported cooperative work can be split into two major categories: communication and organization.
Virtual collaboration is the method of collaboration between virtual team members that is carried out via technology-mediated communication. Virtual collaboration follows the same process as collaboration, but the parties involved in virtual collaboration do not physically interact and communicate exclusively through technological channels. [ 1 ]