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Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold
This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Restart your computer: If you haven't shut down your computer in a while, we recommend that you begin troubleshooting by restarting your computer. This will help to clear the internal memory of your computer (RAM) and will often resolve many issues. Use a different browser:
Restart your computer to finish the installation. Uninstall Desktop Gold • Uninstall a program on Windows 7 and 8. • Uninstall a program on Windows 10.
5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.
1. Click the Apple menu, and then click Shut Down.. Note: Wait for 20 seconds, and then turn on the computer. 2. On the keyboard, hold down the Command and Option keys, and then tap the esc key.
If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.