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Although Kaplan and Norton's article was not the only paper on the topic published in early 1992, [10] it was a popular success, and was quickly followed by a second in 1993. [11] In 1996, the two authors published The Balanced Scorecard. [12] These articles and the first book spread knowledge of the concept of balanced scorecards, leading to ...
Kaplan and David P. Norton created the Balanced Scorecard, a means of linking a company's current actions to its long-term goals. Kaplan and Norton introduced the balanced scorecard method in their 1992 Harvard Business Review article, The Balanced Scorecard: Measures That Drive Performance.
In 1992 Norton became founding President of Renaissance Solutions, Inc., and became its chief executive officer in 1993. He also co-founded, with Robert S. Kaplan , ESM Software Group , rebranded as the Palladium Group, with the Balanced Scorecard Collaborative (BSCol) as a subsidiary, and was its chief executive officer until 2007.
The first diagrams of this type appeared in the early 1990s, and the idea of using this type of diagram to help document Balanced Scorecard was discussed in a paper by Robert S. Kaplan and David P. Norton in 1996. [1] The strategy map idea featured in several books and articles during the late 1990s by Robert S. Kaplan and David P. Norton.
The basic model of the balanced scorecard (BSC) was introduced by Kaplan and Norton in 1992. [4] The BSC aims to achieve a balance between non-financial and financial measures. To use the scorecard in a cross-company context, several modifications of content and structure are necessary.
Kaplan R S and Norton D P (1992) "The balanced scorecard: measures that drive performance", Harvard Business Review Jan – Feb, pp. 71–80. Kaplan R S and Norton D P (1993) "Putting the Balanced Scorecard to Work", Harvard Business Review Sep – Oct, pp. 2–16.
In 1992, the play was adapted for the screen by Marty Kaplan. The film, directed by Peter Bogdanovich and starring Carol Burnett , Michael Caine , Christopher Reeve , John Ritter , Nicollette Sheridan , Denholm Elliott , Julie Hagerty , Mark Linn-Baker and Marilu Henner , received mixed reviews, with many critics noting it was too much of a ...
Academic articles that provide critical reviews of performance measurement in specific domains are also common—e.g. Ittner's observations on non-financial reporting by commercial organisations,; [10] Boris et al.'s observations about use of performance measurement in non-profit organisations, [11] or Bühler et al.'s (2016) analysis of how external turbulence could be reflected in ...