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Any deposit and unused credit are refundable by posting the card to TfL; however, refunds are paid only by pounds sterling cheque, bank transfer to a UK bank account, credit to another Oyster card, or a TfL web account voucher, and refunds of over £15 require the customer to provide proof of identity and address. [33]
Transport for London (TfL) is a local government body responsible for most of the transport network in London, United Kingdom. [ 2 ] TfL is the successor organization of the London Passenger Transport Board , which was established in 1933, and several other bodies in the intervening years.
TfL also administers the congestion charge zone and the low emission zone. London has a comprehensive rail network with several major railway stations linking to the rest of the country. International travel is possible from St Pancras International which connects to mainland Europe through the Eurostar service, or from one of six international ...
A penalty fare, standard fare, or fixed penalty notice is a special, usually higher, fare charged because a passenger using public transport did not comply with the normal ticket purchasing rules.
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London TravelWatch is a statutory British consumer organisation that campaigns for improvements to transport in London. It deals with all complaints from passengers using any Transport for London modes including some cycling and pedestrian issues, Victoria coach station (but not coaches or coach journeys), passengers using Eurostar (but not Eurotunnel), the Heathrow Express rail service to ...
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London Buses is the subsidiary of Transport for London (TfL) that manages most bus services in London, England. It was formed following the Greater London Authority Act 1999 that transferred control of London Regional Transport (LRT) bus services to TfL, controlled by the Mayor of London .