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  2. It’s not just bosses who crave emotional intelligence ... - AOL

    www.aol.com/finance/not-just-bosses-crave...

    “Organizations that overemphasize technical training at the expense of enduring human capabilities—like divergent thinking, emotional agility, resilience—could end up impeding innovation and ...

  3. The soft-skills crisis: 1 in 4 execs wouldn’t even think of ...

    www.aol.com/finance/soft-skills-crisis-1-4...

    A September 2024 study by workplace education platform Pearson found that communication—the most in-demand soft skill—was mentioned in 110 million job listings, ... emotional agility, [and] ...

  4. Top psychologist Adam Grant talks career pivots, the ...

    www.aol.com/finance/top-psychologist-adam-grant...

    Top psychologist Adam Grant talks career pivots, the importance of staying agile, and his top workplace predictions for 2025 Sara Braun January 15, 2025 at 12:09 PM

  5. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "

  6. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is an essential part of many service jobs, including many types of sex work. Through emotional labor sex workers engage in different levels of acting known as surface acting and deep acting. These levels reflect a sex worker's engagement with the emotional labor.

  7. Susan David - Wikipedia

    en.wikipedia.org/wiki/Susan_David

    Emotional Agility reached #1 on The Wall Street Journal bestseller list. [11] The concept of emotional agility was named as the best business management idea of the year by Harvard Business Review. [12] David gave a TED talk in January 2018 called "The Gift and Power of Emotional Courage". By the end of 2018 it had 6 million views on the TED ...