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It offers AI-powered tools, unlimited calling, video conferencing, and a multilevel auto attendant. Vonage: Launched in 2001, Vonage is a unified communications platform with unlimited calls and ...
Line2 is a Virtual PBX phone service that allows companies to develop and maintain multiple internal phone lines to handle multiple external calls. Line2 uses cloud computing to allow one phone call to go to shared receivers, such as cell phones or fax machines, depending on which is more appropriate. Line2 allows for such transfers without any ...
Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones , VoIP virtual phones , other AAs/IVRs, or other ...
These systems eliminate geographic restrictions on phone numbers, enabling users to maintain local numbers in any area code regardless of their physical location. For example, a user can operate a New York phone number while residing in Tokyo, facilitating global mobility and reducing international communication costs.
RingCentral Office is a cloud-based PBX system for businesses. [42] RingCentral Office features include call auto-attendant, company directory, call forwarding and handling, multiple extensions, a mobile app for iPhone and Android, Business SMS, video conferencing and screen-sharing, and fax. [42]
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony , IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
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