Search results
Results From The WOW.Com Content Network
AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare).
Apple Authorized Service Providers (previously called Apple Specialist Resellers [1]) are independent companies which are certified by Apple Inc., which carry out in-warranty or out-of-warranty repairs of Apple products as part of the company's AppleCare program. [2] Apple provides retailers and repairers with tools, training, and service manuals.
The Magnuson–Moss Warranty Act (P.L. 93-637) is a United States federal law (15 U.S.C. § 2301 et seq.). Enacted in 1975, the federal statute governs warranties on consumer products. The law does not require any product to have a warranty (it may be sold "as is"), but if it does have a warranty, the warranty must comply with this law.
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
German Apple Wireless Keyboards 2nd generation (top) and Apple Magic keyboard (bottom) In October 2009, a slightly revised third model was released. New model number A1314 replaced the A1255, two years and two months after the initial release. The new model now uses only two AA batteries instead of three originally.
Apple announced the service on June 9, 2008 with an original stated release for that September; however, as stated by Scott Forstall at the iOS 3.0 preview event on March 17, 2009, the rollout was delayed after a decision to restructure the APNs for scalability purposes due to the allegedly "overwhelming" response to the announcement of the APNs.