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Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems
These kinds of services may need to be stateful in order to provide statelessness for task and entity services. [4] On the other hand, a highly reusable utility service, e.g. a utility service that acts as a wrapper for a legacy system , needs to be moderately stateless so that it can entertain multiple concurrent requests.
Platform as a service (PaaS) or application platform as a service (aPaaS) or platform-based service is a cloud computing service model where users provision, instantiate, run and manage a modular bundle of a computing platform and applications, without the complexity of building and maintaining the infrastructure associated with developing and launching application(s), and to allow developers ...
A business rules engine is a software system that executes one or more business rules in a runtime production environment.The rules might come from legal regulation ("An employee can be fired for any reason or no reason but not for an illegal reason"), company policy ("All customers that spend more than $100 at one time will receive a 10% discount"), or other sources.
An integration operation could be short-lived (e.g., keeping data in sync across two applications could be completed within a second) or long-lived (e.g., one of the steps could involve the EAI system interacting with a human work flow application for approval of a loan that takes hours or days to complete). [citation needed]
A form of enterprise application integration, it is intended to reduce costs and standardize on agreed data definitions associated with integrating business systems. A canonical model is any model that is canonical in nature, i.e. a model which is in the simplest form possible based on a standard, application integration (EAI) solution.
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