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On 1 April 2019, Ofcom introduced a price cap (on the Service Charge element of the call cost) of £3.65 per 90 seconds of a call on calls to numbers starting 118. [35] From this date, twenty-six of the existing one hundred Service Charge price points were no longer available for use by services on telephone numbers starting 118.
In the United Kingdom, BT introduced "Linkline" on 12 November 1985. No more need to manually ring the operator, two new prefixes 0800 (an automated toll-free service which became "Freefone") and 0345 (a shared-cost service marketed as "Lo-Call" because initially its rates resembled those of local calls) could be reached by direct dial. [8]
From 1 October 2019, Ofcom has capped the termination or wholesale rate for calls to 070 numbers to be at the same level as for calls to mobile numbers. Ofcom "expect[s] this will allow phone companies to price calls to these numbers or include them in call allowances in the same way that they do for calls to mobile [number]s". [13]
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UK Calling is the name given to the legislation introduced by Ofcom in July 2015 to make the cost of calling UK service numbers clearer for everyone. [ 1 ] The legislation was brought in due to the previous confusion surrounding service call charges, with the intention of making things simpler for the caller.
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0345: Local rate (BT Lo-Call) 0345 xxxxxx: 0845 7xx xxxx 0645: Local rate (Mercury LocalCall) 0645 xxxxxx: 0845 9xx xxxx 0374 5: National rate: 0374 5xxxxx: 0870 45x xxxx 0541 5: National rate (Mercury AreaCall) 0541 5xxxxx: 0870 15x xxxx 0990: National rate (BT NationalCall) 0990 xxxxxx: 0870 5xx xxxx 0321: Vodafone Freephone: 0321 xxxxxx ...
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