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It is identified that 50 percent of classroom success lies in effective interpersonal relationships while the other 50 percent lies within academic skills. [22] Requirement of people skills education is greatly emphasized within higher education and recruiters stress the required focus on this skill for securing entry-level jobs right off from ...
There are increasing claims that over-reliance on online communication affects the development of interpersonal communication skills, [55] in particular nonverbal communication. [56] Psychologists and communication experts argue that listening to and comprehending conversations plays a significant role in developing effective interpersonal ...
The six different defensive and supportive behaviors are used during interpersonal communication. There are times when both types of communication should be used and times when they should not be used. Understanding when to use different communication skills is key to effective interpersonal communication.
Proactivity is about taking responsibility for one's reaction to one's own experiences, taking the initiative to respond positively and improve the situation. Covey postulates, in a discussion of the work of psychiatrist Viktor Frankl, that between stimulus and response lies a person's ability to choose how to react, and that nothing can hurt a person without the person's consent.
These skills find their real-life applications in their efficiency. For example, paraphrasing clarifies possible miscommunications by summarizing the speaker's words and verifying the accuracy. Emotion reflection helps to establish empathy with a speaker so that he/she feels appreciated and understood.
The process of learning these skills is called socialization. Lack of such skills can cause social awkwardness. Interpersonal skills are actions used to effectively interact with others. Interpersonal skills relate to categories of dominance vs. submission, love vs. hate, affiliation vs. aggression, and control vs. autonomy (Leary, 1957).