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  2. Unified communications management - Wikipedia

    en.wikipedia.org/wiki/Unified_communications...

    Fixed-mobile integration (where a call can be switched back and forth between a cell phone and a desk phone, mid-call, without breaking the session) Soft phone (a client application that operates on a laptop computer and can make phone calls, just like a regular desk phone. This allows for remote work by the user with an office phone number)

  3. Voicemail - Wikipedia

    en.wikipedia.org/wiki/Voicemail

    Users could double-click a voicemail from their email inbox and hear the message through their PC or a phone next to their desk. Voice messages could be sent using email or telephone addressing schemes, and the data networking infrastructure was used to send messages between locations rather than the public switched telephone network.

  4. Extension Mobility - Wikipedia

    en.wikipedia.org/wiki/Extension_Mobility

    The Cisco Extension Mobility feature, sometimes referred to as hoteling, allows a user to temporarily configure another IP telephone as their own. The user must log into that IP telephone with a username and PIN. Once logged in, the phone has the user's profile information, including their extension number (the reason for calling it ...

  5. Unified communications - Wikipedia

    en.wikipedia.org/wiki/Unified_communications

    Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...

  6. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    The susceptibility of phone service to power failures is a common problem even with traditional analog service where customers purchase telephone units that operate with wireless handsets to a base station, or that have other modern phone features, such as built-in voicemail or phone book features.

  7. Plain old telephone service - Wikipedia

    en.wikipedia.org/wiki/Plain_old_telephone_service

    The services include voicemail, caller ID, call waiting, speed dialing, conference calls (three-way calling), enhanced 911, and Centrex services. The communication circuits of the public switched telephone network continue to be modernized by advances in digital communications; however, other than improving sound quality, these changes have ...

  8. Mobile VoIP - Wikipedia

    en.wikipedia.org/wiki/Mobile_VoIP

    Mobile VoIP or simply mVoIP is an extension of mobility to a voice over IP network. Two types of communication are generally supported: cordless telephones using DECT or PCS protocols for short range or campus communications where all base stations are linked into the same LAN, and wider area communications using 3G or 4G protocols.

  9. Softphone - Wikipedia

    en.wikipedia.org/wiki/Softphone

    A softphone is a software program for making telephone calls over the Internet using a general purpose computer rather than dedicated hardware. The softphone can be installed on a piece of equipment such as a desktop, mobile device, or other computer and allows the user to place and receive calls without requiring an actual telephone set. [1]

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