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Employee monitoring software, also known as bossware or tattleware, is a means of employee monitoring, and allows company administrators to monitor and supervise all their employee computers from a central location. [1] It is normally deployed over a business network and allows for easy centralized log viewing via one central networked PC.
[3] [5] Datto RMM is a cloud-based remote monitoring and management platform that allows managed services providers to manage IT infrastructure with automation tools like networking monitoring, patch management, remote control and mass script deployment. [6]
Employee monitoring often is in conflict with employees' privacy. [5] Monitoring collects work-related activities, but it can also collect employee's personal information that is not linked to their work. Monitoring in the workplace may put employers and employees at odds because both sides are trying to protect personal interests.
They may monitor various devices installed on the computer (e.g., web cameras and microphones). This includes not only recordings from these devices but also remote broadcasting of live feed from webcams and microphones. [2] Tools used for monitoring employee computer usage incorporate:
Remote monitoring and management (RMM) is the process of supervising and controlling IT systems (such as network devices, desktops, servers and mobile devices) by means of locally installed agents that can be accessed by a management service provider.
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