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Those who paid for meals, hotel fees and transportation costs as a result of a canceled flight from Dec. 24 and Jan. 2 can email Southwest Airlines to request reimbursement for these additional costs.
Federal regulators have told Southwest Airlines that the carrier failed to provide enough help to travelers who were stranded during massive cancellations last December, and the airline could be ...
By December 27, it became more clear that weather was not the sole cause of the mass cancellations; rather, the airline's operational systems were struggling to recover from the disruptions. [18] [23] On December 25 and 26, Southwest canceled over 5,500 flights, whereas its competitor Delta Air Lines canceled 311. [17]
The airline canceled tens of thousands of flights, in part because of its own flawed technology. Customers need compensation — and answers. Southwest’s weather debacle can never happen again.
Southwest Airlines was hit the hardest with 717 cancellations or 18% of its schedule, followed by United Airlines with 339 cancellations or 13% of its schedule. If your flights are impacted by the ...
The airline has said that those with canceled flights can request a full refund or receive flight credit that won’t expire. “We had a tough day today,” Southwest Airlines CEO Bob Jordan told ...
The airline has been experiencing a "high level of cancellations" caused by hazardous weather conditions. Southwest Airlines cancels more than 1,000 flights due to 'disruptive weather' Skip to ...