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Common examples of workplace aggression include gossiping, bullying, intimidation, sabotage, sexual harassment, and physical violence. [5] These behaviors can have serious consequences, including reduced productivity, increased stress, and decreased morale. Workplace aggression can be classified as either active or passive.
Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes physical and/or emotional harm. It includes verbal , nonverbal , psychological , and physical abuse , as well as humiliation .
The Occupational Safety and Health Administration ("OSHA") a department of the United States Department of Labor defines workplace violence as "any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and ...
Kieran Cuadras, 42, who began working at Wells Fargo as a teller in the Sacramento area in 2002, said senior managers would "hijack" work calls to tell workers why they shouldn't unionize.
Intimidation can also be a civil offense, in addition to a criminal offense, in some U.S. states. For example, in Oregon a violation of the state criminal statute for intimidation results in a civil violation. [22] The plaintiff in the civil suit for intimidation may then secure remedies including an injunction or special and general damages. [22]
When it occurs as emotional abuse in the workplace, such as "ganging up" by co-workers, subordinates or superiors, to force someone out of the workplace through rumor, innuendo, intimidation, humiliation, discrediting, and isolation, it is also referred to as malicious, nonsexual, nonracial/racial, general harassment. [37]
For example, a study that interviewed about 100 victims of workplace harassment shows that "a majority of the respondents exceed recommended threshold-values indicating PTSD". [38] The study also demonstrate that based on the duration and persistency of the workplace harassment, the levels of PTSD differ. [ 38 ]
Some researchers claim that mobbing is simply another name for bullying. Workplace mobbing can be considered as a "virus" or a "cancer" that spreads throughout the workplace via gossip, rumour and unfounded accusations. It is a deliberate attempt to force a person out of their workplace by humiliation, general harassment, emotional abuse and/or ...