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A call centre is an office with the capacity to field many telephone calls for a company. [1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English-speaking popu
Contemporary time sheet. A timesheet (or time sheet) is a method for recording the amount of a worker's time spent on each job. Traditionally a sheet of paper with the data arranged in tabular format, a timesheet is now often a digital document or spreadsheet. The time cards stamped by time clocks can serve as a timesheet or provide the data to ...
TeamLease Services Limited is an Indian recruitment and human resources services company established in 2000 with its headquarters in Bengaluru, Karnataka. [2] The company operates nine offices across India, with locations in Bangalore, Mumbai, Pune, Delhi, Ahmedabad, Kolkata, Hyderabad, Chennai, and Bhubaneshwar. [3]
Staffing is the process of finding the right worker with appropriate qualifications or experience and recruiting them to fill a job position or role. [ 1 ] [ 2 ] Through this process, organizations acquire, deploy, and retain a workforce of sufficient quantity and quality to create positive impacts on the organization's effectiveness. [ 3 ]
A public call office in Auroville, India A public call office ( PCO ) is a payphone facility located in a public place in India and Pakistan . It is also another name in the United Kingdom for a public telephone box (postal addresses for these kiosks sometimes include "PCO").
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
Contingent work, casual work, gig work or contract work, is an employment relationship with limited job security, payment on a piece work basis, typically part-time (typically with variable hours) that is considered non-permanent.
A temporary work agency, temp agency or temporary staffing firm finds and retains workers. Other companies in need of short-term workers contract with the temporary work agency to send temporary workers , or temps , on assignments to work at the other companies.