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OpenTable is an online restaurant-reservation service company founded by Sid Gorham, Eric Moe and Chuck Templeton [3] on July 2, 1998, and based in San Francisco, California. In 1998, operations began with a limited selection of restaurants in San Francisco.
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Reservations can cause logistical issues for venues. For example, paper-and-pencil reservations can lead to overbooking if performed incorrectly. Although point-of-sale (POS) systems and online systems provide solutions to this issue, overbooking can still occur for reasons such as miscommunication between multiple staff members. [8]
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In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.