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  2. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance (QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.

  3. Quality audit - Wikipedia

    en.wikipedia.org/wiki/Quality_audit

    Quality audit. Quality audit is the process of systematic examination of a quality system carried out by an internal or external quality auditor or an audit team. It is an important part of an organization's quality management system and is a key element in the ISO quality system standard, ISO 9001.

  4. Flight operations quality assurance - Wikipedia

    en.wikipedia.org/wiki/Flight_Operations_Quality...

    Flight operational quality assurance (FOQA, / ˈfoʊ.kwə /) also known as flight data monitoring (FDM) or flight data analysis, is a method of capturing, analyzing and/or visualizing the data generated by an aircraft moving from one point to another. Applying the information learned from this analysis helps to find new ways to improve flight ...

  5. How you can record customer service calls for quality ... - AOL

    www.aol.com/news/2010-04-15-how-you-can-record...

    "This call may be monitored or recorded for quality assurance purposes." How many times have we all heard that annoying message? Be assured, the purposes aren't for your benefit.

  6. Launch status check - Wikipedia

    en.wikipedia.org/wiki/Launch_status_check

    A launch status check, also known as a "go/no go poll" and several other terms, occurs at the beginning of an American spaceflight mission in which flight controllers monitoring various systems are queried for operation and readiness status before a launch can proceed.

  7. Software quality assurance - Wikipedia

    en.wikipedia.org/wiki/Software_quality_assurance

    Software quality assurance. Software quality assurance (SQA) is a means and practice of monitoring all software engineering processes, methods, and work products to ensure compliance against defined standards. [1] It may include ensuring conformance to standards or models, such as ISO/IEC 9126 (now superseded by ISO 25010), SPICE or CMMI.

  8. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is focused both on product and service quality and the means to achieve it. Quality management, therefore, uses quality assurance and control of processes as well as products to achieve more consistent quality. Quality control is also part of quality management. What a customer wants and is willing to pay for it, determines ...

  9. Refinery settles with EPA over emissions violation

    www.aol.com/news/refinery-settles-epa-over...

    Six air pollutant monitoring stations will also be installed to monitor air quality outside the facility's fence line, with the refinery to make those results publicly available.