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2. Automated attendant - Wikipedia

   en.wikipedia.org/wiki/Automated_attendant

   v. t. e. In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator / receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for ...

3. Virtual assistant - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant

   A virtual assistant (VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.

4. Virtual assistant (occupation) - Wikipedia

   en.wikipedia.org/wiki/Virtual_assistant_(occupation)

   A virtual assistant (typically abbreviated to VA, also called a virtual office assistant) [1] is generally self-employed and provides professional administrative, technical, or creative (social) assistance to clients remotely from a home office. [2] Because virtual assistants are independent contractors rather than employees, clients are not ...

5. Avaya 9600-series IP deskphones - Wikipedia

   en.wikipedia.org/.../Avaya_9600-series_IP_deskphones

   The 9630G and the 9640G phones have advanced features and the 9630 can handle up to 24 lines. The 9650C phone is a receptionists style phone or is used by contact center agents. The 9670G phone has a 6.4-inch touchscreen, and is a cross between a PC and a phone. New applications can be downloaded into the phone to have access to Internet-based ...

6. Receptionist - Wikipedia

   en.wikipedia.org/wiki/Receptionist

   Receptionist. A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or ...

7. Virtual number - Wikipedia

   en.wikipedia.org/wiki/Virtual_number

   A virtual number, also known as direct inward dialing (DID) or access numbers, is a telephone number without a directly associated telephone line. Usually, these numbers are programmed to forward incoming calls to one of the pre-set telephone numbers, chosen by the client: fixed, mobile or VoIP. A virtual number can work like a gateway between ...