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Amazon Appstore. About the Amazon Appstore; Amazon Appstore Compatible Devices and Supported Countries by Marketplace; An Amazon Appstore App Has Errors or Is Unresponsive; Clear Amazon Appstore App Cache and Data on Your Windows Device; Clear App Cache and Data on Your Android Device; Countries & Territories Eligible to Shop for Apps on Amazon.com
To retry a declined payment: Go to Your Orders. Do one of the following: Try again with a different payment method, as follows: Select Change Payment Method next to the order you want to modify. Select another payment method from your account or submit a new card number and select Confirm. Retry with your current payment method by selecting ...
If you have multiple email addresses, make sure you're using the correct email address and password combination. Mobile Phone Number: If you created your account with a mobile phone number, you'll need to use this number to log in. Make sure to include your country code. Password: Check CAPS Lock and NUM Lock on your keyboard.
To reset most Fire TV remotes: Unplug your Fire TV from the power supply and HDMI input, then wait 60 seconds. Press and hold the Left button, Menu button, and Back button at the same time. Hold them for 12 seconds. Release the buttons and wait 5 seconds. Remove the batteries from your remote. Plug in your Fire TV and wait until you see the ...
Amazon Two-Step Verification adds an extra layer of security when you login to your Amazon account. Learn more about the step-by-step instructions on how to resolve common two-step verification issues during registration.
The Gift Card has already been redeemed. If you receive this message, the gift card has already been applied to your account, or to another account. To verify that the funds are already in your account, go to Your Gift Card Balance. After you redeem the gift card on our site, we'll keep the balance in your account for use on future purchases.
Was this information helpful? Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Force close the app. Restart your Fire tablet. Clear the app cache and data. Uninstall and reinstall the app. Note: Pre-installed apps can't be uninstalled. If you’re still experiencing issues with an app, contact the app's developer. To find the developer info, go to the Amazon Appstore and click on Developer Info in the App detail page.
Follow these tips. Replace the batteries in your remote. Use the power cable and adapter included with your Fire TV device. Note: If you lose your Fire TV device power cable or adapter, replace them with Amazon branded equipment to ensure compatibility. Press the source or input button on your TV remote and check that your TV input matches the ...
For updates on the Firefox web browser, click on the menu icon, then click on Help, then click on About Firefox, to trigger an update check. For updates on Fire Tablet devices, open the Settings menu, then select Device Options > System Updates > Updates: Check Now. For updates on Fire TV devices, open the Settings menu, then select My Fire TV ...