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The battery is near the end of useful life and should be replaced. Leave the Back-UPS connected to utility power for 16 hours while the battery charges to full capacity. As a battery ages, the runtime capability decreases. Contact APC at the Web site www.apc.com, to order replacement batteries.
The Back-UPS does not provide power during a AC power outage. Ensure that essential equipment is not plugged into a SURGE ONLY outlet. Disconnect equipment from the SURGE ONLY outlet and re-connect to a Battery Backup outlet. The Back-UPS is operating on battery power, while connected to AC power.
Leave the Back-UPS connected to AC power for ten hours while the battery charges to full capacity. Note: As a battery ages, the runtime capability decreases. See Troubleshooting to order replacement batteries.
There are 2 ways you can reset your APC battery backup. The first is a full logic reset which is helpful when troubleshooting errors or unusual behaviors. Besides that, APC battery backup units also have built-in circuit-breakers that you can reset with a push of a button on the rear panel.
Troubleshooting your APC battery backup is pretty straightforward. This guide will walk you through the likely reasons it’s not charging and what you can do to fix it. Why Is My APC Battery Backup Not Charging?
APC battery backups have a labeled circuit breaker button located on the unit near the phone line, fax line, USB, network and coaxial cable inputs. Press the button to reset the circuit breaker. Power on the battery backup by pressing the power button.
So, before you begin to troubleshoot the unit or try to repair it, here’s what you must do first: Disconnect: As soon as you detect a burning smell from your APC unit, shut it off and disconnect it from the wall socket. Unplug Batteries (If Possible): If you know how to open the backup battery casing, you should also unplug the internal battery.
By understanding these causes and following the appropriate troubleshooting steps, you can resolve the beeping issue and ensure the uninterrupted functioning of your APC battery backup. Remember to refer to the user manual or contact the manufacturer for specific guidance related to your model.
Problem #2: There is a problem with the power coming from the wall. Problem #3: The Circuit Breaker tripped. Resolution: Problem #1: Battery is disconnected. Solution: Check the battery Connection. Per Department of Transportation regulations, we ship all of our UPS products with one battery lead disconnected.
Testing and maintaining an APC UPS battery is essential to ensure reliable backup power and protect critical devices during power outages. By following the steps outlined in this guide, you can effectively assess the battery’s health, identify any potential issues, and take appropriate actions to maintain its performance.